How to take phone ups like a ninja – January Training

phone training for car dealers

My homeboy Jerry Thibeau just posted his upcoming webinar phone training sessions for January 2011.  Before spending thousands on the latest and greatest lead generator, why not make sure the phone leads you are getting now are being executed properly?  Jerry has ran a great thread on DealerRefresh which will display some of his Ninja Warrior skills. “How are your Phone Skills” is a great thread that will demonstrate some of the past clients.

Here are some bad calls you can listen to:

January On-Line Phone-Up Training

Kickoff 2011 with some Phone-up Training!
Spend 90 minutes with Jerry Thibeau from Phone-up Ninjas learning how to properly handle a phone-up.
What you will learn:
  • Why the phone customer is so important to your dealership
  • 7 easy steps for handling a phone up
  • Objection handling techniques
  • Importance of a management confirmation call
How Phone-up Ninjas can help you improve:
The initial class will be on Monday, Jan 3rd and will repeat on the 4th, 5th & 6th. So if you miss one, just join another.  You can also divide your sales team up amongst one of the four sessions.
To learn more, visit this page: http://phoneupninjas.com/pricing/webinars/
Once registered you will receive an email confirming your registration
with information you need to join the Webinar.
System Requirements
PC-based attendees
Required: Windows® 7, Vista, XP or 2003 Server
Macintosh®-based attendees
Required: Mac OS® X 10.4.11 (Tiger®) or newer

Kickoff 2011 with some Phone-up Training!
Spend 90 minutes with Jerry Thibeau from Phone-up Ninjas learning how to properly handle a phone-up.
What you will learn:
Why the phone customer is so important to your dealership 7 easy steps for handling a phone up Objection handling techniques Importance of a management confirmation call How Phone-up Ninjas can help you improve
The initial class will be on Monday, Jan 3rd and will repeat on the 4th, 5th & 6th. So if you miss one, just join another.  You can also divide your sales team up amongst one of the four sessions.
To learn more, visit this page: http://phoneupninjas.com/pricing/webinars/

Once registered you will receive an email confirming your registrationwith information you need to join the Webinar.
System RequirementsPC-based attendeesRequired: Windows® 7, Vista, XP or 2003 Server
Macintosh®-based attendeesRequired: Mac OS® X 10.4.11 (Tiger®) or newer

General Manager at Ernie Dean Chevrolet Buick GMC in Alliston, ON. Sharing with you everything I can about the car business.

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